Privacy

Eco Filling Australia understands the importance of protecting the privacy of an individual’s personal information. This policy sets out how we use and protect any information that you give Eco Filling Australia when you use this website. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement. Eco Filling Australia may change this policy at any time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

COLLECTION OF YOUR PERSONAL INFORMATION

We may collect the following information:

  • name
  • e-mail address
  • home or work address
  • telephone number
  • demographic information such as postcode, age, gender, preferences and interests

USE OF YOUR PERSONAL INFORMATION

Eco Filling Australia collects and uses your personal information to operate the Eco Filling Australia website and deliver the services you have requested.  In addition, we may use this information to address your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Handling of customer complaints and refunds
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • With your permission, we may send you emails about our store, new products and other updates
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

SECURITY

Eco Filling Australia does not sell, rent or lease its customer lists to third parties.  We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our store is hosted by BigCommerce. They provide us with the e-commerce platform which allows us to sell our products to you.  Your data is stored through BigCommerce’s data storage, databases and the general BigCommerce application.  They store your data on a secure server behind a firewall.

The payment gateway, PayPal, is used to complete your purchase, for which BigCommerce stores your credit card data.  It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.  After that is complete, your purchase transaction information is deleted.

All direct payment gateways, such as PayPal, adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard and American Express.

USE OF COOKIES

Eco Filling Australia uses tracking technologies such as cookies to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user's browser.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:

Eco Filling Australia

info@ecofillingaustralia.com.au

PO Box 672,

Emerald,

VIC, 3782, Australia

DISCLOSURE

We may disclose your personal information if we are required to do so by law, or if you violate our Terms and Conditions.